EMC NEWS & UPDATES
WASHINGTON YOUTH TOUR UPDATE:
Each year, Altamaha EMC selects three local students to represent our area on the Washington Youth Tour. The dates for the 2017 tour are June 8-15.
All high school juniors and seniors who are interested in this opportunity can obtain information by contacting our Washington Youth Tour Coordinator, Tammye Vaughn. She can be reached by phone at 912-526-2120 or by email at firstname.lastname@example.org.
Perhaps you know of an exceptional student who would be a great candidate for the program. If you do, please share this information with them.
>>Click Here for more info.
HOW TO PROTECT YOURSELF FROM SCAMMERS
In recent months, we have received numerous reports of scammers targeting our members demanding payment for their electric bill. The scams originate with an unsolicited phone call from someone claiming to be an Altamaha EMC employee.
Some of the scammers have even identified themselves as Georgia Power representatives authorized to collect on behalf of Altamaha EMC. The scammer warns that the member's electricity will be disconnected unless they make a payment - usually within a one hour time frame.
These scammers are targeting both commercial and residential accounts. Often times the scammers use caller ID spoofing so that Altamaha EMC's phone number shows up on the member's caller ID. The scammer instructs the member to purchase a pre-paid debit or credit card - widely available at retail stores - then call him or her back to supposedly make a payment to Altamaha EMC.
The scammer then asks the customer for the prepaid card's receipt number and PIN number, which grants instant access to the card's funds.
Below are tips on how
our members can protect themselves:
- Altamaha EMC mails monthly bills to all members and we will also mail a delinquent notice if a bill is not paid by the due date. Our employees do not call our members regarding payments on delinquent accounts.
- Customers can make payments online, by phone, automatic bank draft, mail, payment kiosk or in person at any of our offices. We NEVER ask a member to purchase a pre-paid debit/credit card to pay their bill.
- If you suspect someone is trying to scam you, hang up and call the local police and then call Altamaha EMC at 912-526-8181 to report the scam. Never dial the phone number the scammers provide.
- Never provide your social security number, credit / debit card number or banking information to anyone requesting it over the phone unless you initiated the call and feel confident with whom you are speaking.
- Beware of the door-to-door sales approach. Never allow anyone into your home to check electrical wiring, natural gas pipes or appliances unless you scheduled an appointment or reported a utility problem. Always ask utility employees for proper identification.
- Be proactive. If you already have provided information to someone claiming to offer this service, contact your bank immediately. Also contact the three national credit bureaus - Equifax, Experian and TransUnion - and request a notation made on your account so that it doesn't impact your credit rating.
- Inform others. Share this information with friends and family so they do not become victims. The elderly are common victims of this type of scam, but anyone who pays a utility bill is a potential victim.
SCAM ALERT / ALERTA DE ESTAFA
ALERT: Recently some of our Spanish speaking members have been targeted by a telephone scam demanding they pay their electric bill over the phone to avoid immediate disconnection. Please be aware this is not normal business procedures for Altamaha EMC. If you receive a call demanding payment from someone claiming to be with Altamaha EMC, please call us at 912-526-8181 for verification.
ALERTA: Recientemente algunos de nuestros miembros de habla hispana han sido el objetivo de una estafa telefonica exigiendo que paguen su factura de electricidad a traves del telefono para evitar desconexion inmediata. Tenga en cuenta que esto no es practica de negocio normal para Altamaha EMC. Si recibe una llamada exigiendo pago de alguien que dice ser de Altamaha EMC, por favor llamenos al 912-526-8181 para verificacion.
PAYMENT KIOSKS ARE NOW AVAILABLE AT ALL ALTAMAHA EMC OFFICES.
As an added convenience for our members, Altamaha EMC now has payment kiosks at all three of our ofﬁces. The kiosks can be used to make payments on your electric account 24 hours a day, seven days a week.
Cash, checks and credit/debit cards (Mastercard and Visa only) are accepted at the kiosks.
You must have your account number when
making a payment at the kiosk.
All monthly bills are now imprinted with a barcode at the bottom of the payment stub. This barcode can be scanned to access your account, or you can simply key in your account number using the touch screen.
If you plan to use the kiosk to make payments on a regular basis, you can request a printed card from us that you can scan to access your account each time you make a payment.
The kiosk accepts payments for regular electric accounts and prepay accounts. Please call us at 912-526-8181 if you have any questions about using the payment kiosk.
TAKE CHARGE WITH PAY-YOUR-WAY
Altamaha EMC's innovative new prepay program for residential accounts allows you to take charge of your electric bills by paying for your electricity before you use it. This approach gives you more ﬂexibility and control over the use of electricity.
Some advantages of Pay-Your-Way are:
- No more surprises when you get your electric bill each month.
- Notiﬁcations allow you to better monitor your energy use and budget for electricity costs.
- Timely notices enable you to know immediately if your energy use increases signiﬁcantly so you can take corrective action to resolve problems that will increase your bill.
- You control the payment schedule - pay monthly, weekly or more often.
- If you have an existing account with us, we will credit your deposit from that account to your Pay-Your-Way account.
- Additional deposits, late fees or reconnect fees are not applicable to Pay-Your-Way accounts.
- If your Pay-Your-Way account is disconnected, you will be reconnected automatically when a payment is made and applied to the account that raises the credit balance above $50.
- Payments can be made at all three Altamaha EMC ofﬁces during normal business hours, by telephone, or on our website at www.altamahaemc.com.
- Payment methods include cash, check, money order, e-check, debit or credit card.
- Pay-Your-Way includes a debt management feature that provides a way to spread a pre-existing delinquent balance due over an extended period of time.
- Automatic alerts and notiﬁcations can be sent via text or emails.
For more information on Pay-Your-Way, contact us today by calling 912-526-8181.
BECOME A CO-OP VOTER
WHEN WAS THE LAST TIME YOU VOTED?
member-owned electric cooperatives, voting is already in our DNA. It's
how we maintain an electric utility which is responsive to the consumers
it serves. But voting also plays a crucial part in our representative
democracy. Federal, state and local elections offer an opportunity to
exercise a civic responsibility -- to select the best leaders for our
Yet in places all over America, even those served by electric cooperatives, citizens aren't exercising that right. In the 2012 national elections, voter turnout dropped overall, but the decline in rural counties was 18 percent - twice that of the nation as a whole.
And when voters miss the chance to vote, they also lose the opportunity to communicate their concern to our leaders about the issues that matter to us, where we work, live, and raise families.
Reliable electricity, access to rural broadband and the quality of our healthcare system are just a few issues we all care about. Still, they only become priorities if enough people show elected ofﬁcials that they are paying attention. Registering to vote and voting are the most effective ways to send this message.
When we go to the polls with the cooperative principle of "Concern for Community" in mind, we instantly improve our political system. It's a system designed to produce a government "of the people, by the people and for the people." People like you and me.
I'd like you to join me in a new initiative to get every eligible person registered to vote - you, me, our family and friends - and take the pledge to BECOME A CO-OP VOTER.
Altamaha EMC has joined America's electric cooperatives in launching a campaign to help get out the vote and insert issues important to co-ops into the public discussion. Called "Co-ops Vote," this effort will help boost voter turnout in areas served by cooperatives across the country to ensure that our voices are heard loud and clear every day, and especially on Election Day.
Here's what you can do to help. Visit the Co-ops Vote web site, WWW.VOTE.COOP, and take the pledge to BECOME A CO-OP VOTER to support your community and electric cooperative when casting your vote in 2016. The web site will give you information on your elected ofﬁcials and candidates, the voter registration process, election dates and locations, and background about eight key co-op issues we want our elected leaders to understand: rural broadband access, hiring and honoring veterans, low-income energy assistance, cybersecurity, water regulation, rural health care access, affordable and reliable energy, and renewable energy.
Co-ops Vote is a non-partisan program developed by the National Rural Electric Cooperative Association (NRECA), the national service organization that represents the nation's more than 900 private, not-for-proﬁt, consumer-owned electric cooperatives. With 42 million members across the nation, electric co-ops are a powerful voice on national issues that have a local impact.
If you have any questions, please visit WWW.VOTE.COOP or contact us directly at 912-526-8181. I hope to see you at the polls!
- Romanous Dotson,
Please contact us to update your mailing address, home phone number, work phone number, cell phone number and email address.
There are three easy ways to update your contact information:
Call our customer service department during office hours at 912-526-8181, or toll-free at 1-800-822-4563. Press 0.
Visit our Pay Online page and update your contact information instantly.
Click the link below and complete the Contact Information Update Form and return it with your payment.
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