24/7 Standby Personnel for Power Outages and Emergencies
At Altamaha
EMC, we are dedicated to providing reliable electric service. However,
in the event of a power outage or other emergencies, our standby
personnel are available 24 hours a day, seven days a week. You can
reach us at the following numbers:
For Residents in Toombs, Treutlen, Montgomery or Tattnall
Areas:
Phone: 912-526-8181
For Residents in Emanuel, Johnson or East Laurens Areas:
Phone: 1-800-822-4563
Note: When calling after hours, your call will be answered by our
automated system. Please listen carefully and follow the
prompts to report your outage or emergency.
Preparing for Power Outages
Medical Equipment Users:
If someone in your home depends on medical equipment that requires electricity, please contact Altamaha EMC now to be added to our priority list. Additionally, ensure you have an alternate power source
available for emergencies
Emergency Kit Essentials:
- Flashlight
- Battery-powered radio
- Extra batteries
- Extra fuses near your fuse box
Steps to Take When Your Power Goes Off:
- Check Your Breaker Box: Ensure the problem is not within your home.
- Check with Neighbors: See if they are also without power and confirm if anyone has reported the outage. If your power remains off while others are restored, report your outage using the numbers listed above.
- Turn Off Electrical Appliances: Especially turn off air conditiong units to prevent overloading the system when power is restored.
- Report the Outage: Call the appropriate number and be brief. Many members will be calling, and our operators need to manage calls and direct crews efficiently.
Extended Outage Tips
- Keep Refrigerator and Freezer Doors Closed: To maintain cold temperatures.
- Alternative Cooking Methods: Use a fireplace, grill, or camping stove (outdoors to avoid toxic fumes).
- Ventilation During Summer: Open windows and doors for ventilation.
Once Power is Restored
- Turn on Necessary Appliances: Turn on appliances you had turned off if needed.
- Avoid Fallen Power Lines: Stay clear of fallen lines and puddles that may be in contact with them.
- Restock Supplies: Make a note to replenish any supplies used during the outage for future preparedness.
Thank you for your patience and cooperation during power outages. Your safety and satisfaction are our top priorities.
Additional Numbers for Reporting Outages after hours:
912-293-1277
912-403-7750
912-293-3915
912-293-1850
478-455-2604
912-293-0003
912-293-2071
912-293-1497
912-293-5878
912-245-1719